当外贸客户要求折扣时,你可以根据实际情况,选择合适的语气和措辞进行回复,以下这些回复示例涵盖了同意给予折扣、委婉拒绝折扣、提供替代优惠方案等不同的情况,希望对你有所帮助:
- 同意给予折扣:
Dear[Customer'sName],
Wetrulyappreciateyourcontinuedsupportandthelargeorderyouplacedwithus.Inrecognitionofourlong-termpartnershipandyourloyalty,wearepleasedtoofferyoua[X]%discountonthisorder.Wehopethishelpsyouachieveabetterprofitmargin,andwelookforwardtomoresuccessfulcollaborationsinthefuture.Ifyouhaveanyotherquestionsorneeds,pleasefeelfreetoletusknow.
Bestregards,
[YourName]
[YourCompany] - 委婉拒绝折扣:
Dear[Customer'sName],
Thankyouforyourinterestinourproductsandforinquiringaboutadiscount.Weunderstandthatpricingisanimportantfactorinyourdecision-makingprocess.However,wehavealreadypricedourproductsverycompetitivelytoensurethehighestquality.Atpresent,weareunabletoofferadditionaldiscounts.Butwearecommittedtoprovidingyouwithexcellentproductsandafter-salesservice.Ifyouplacealargerorderinthefuture,wemaybeabletodiscussmorefavorableterms.Wehopeforyourunderstandingandlookforwardtoservingyou.
Bestregards,
[YourName]
[YourCompany] - 提供替代优惠方案:
Dear[Customer'sName],
We'vereceivedyourrequestforadiscount,andwevalueyourbusinessverymuch.Whileweareunabletoreducethepriceatthistime,we'dliketoofferyouanalternativesolution.Wecanprovideyouwithfreeshippingforthisorder,whichwillhelpyousaveoncosts.Additionally,foryournextpurchase,wecanofferyou[X]%offonselectedproducts.Webelievetheseofferswillstillmakeourproductsagreatvalueforyou.Pleaseletusknowifyouhaveanyquestionsorneedfurtherinformation.
Bestregards,
[YourName]
[YourCompany]