在外贸邮件中,开头部分需要简洁、礼貌且明确目的,同时符合国际商务礼仪。以下是常见的外贸邮件开头模板和注意事项,供你参考:
一、基础开头模板
- 初次联系
- "Dear[Name],
Goodday!
Thisis[YourName]from[YourCompany],aprofessionalmanufacturer/supplierof[产品/服务].Wearereachingouttoexplorepotentialcooperationopportunitieswithyouresteemedcompany."
- "Dear[Name],
- 跟进客户
- "Dear[Name],
Hopethisemailfindsyouwell.
I’mwritingtofollowuponourpreviousdiscussionregarding[主题].Couldyoupleaseshareyourthoughtsonthismatter?"
- "Dear[Name],
- 回复询盘
- "Dear[Name],
Thankyouforyourinquiryabout[产品/服务].
Pleasefindattachedourdetailedquotationandproductspecificationsforyourconsideration."
- "Dear[Name],
- 节日祝福
- "Dear[Name],
Wishingyouandyourteamajoyous[节日名称]!
Aswelookforwardtothenewyear,we’dliketoexpressourgratitudeforyourcontinuedsupportandhopetostrengthenourpartnershipin[年份]."
- "Dear[Name],
二、注意事项
- 称呼
- 优先使用对方姓名(如"DearMr.Smith"),若不确定性别或职位,可用"Dear[Name]"或"DearSir/Madam"。
- 避免过于随意的称呼(如"Hithere"),除非已建立长期合作关系。
- 简洁明确
- 开头直接说明目的,避免冗长。例如:
"Wearepleasedtointroduceourlatestproductline..."
"I’mwritingtoconfirmthedeliveryscheduleforyourorder..."
- 开头直接说明目的,避免冗长。例如:
- 文化差异
- 欧美客户:可稍直接,强调效率。
- 亚洲客户:需更礼貌,适当使用敬语(如"esteemedcompany")。
- 附件提醒
- 若有附件,在开头明确提及:
"Pleasefindattachedourcatalogandpricelistforyourreference."
- 若有附件,在开头明确提及:
三、主题行建议
- 配合开头内容,让收件人一目了然:
- "Introduction:[产品/服务]from[YourCompany]"
- "Follow-up:OrderConfirmationfor[订单号]"
- "RequestforQuotation:[产品型号]"
四、示例完整邮件
主题:IntroductionofHigh-QualityFurniturefromABCTrading
DearMr.Brown,
Goodday!
ThisisAlicefromABCTradingCo.,Ltd.Wespecializeinmanufacturingandexportingwoodenfurnitureforover15years.Wenoticedyourcompany’sinterestinpremiumhomedecorproductsandwouldliketoshareourlatestcatalogwithyou.
Couldyoupleaseadviseifyouhaveanyspecificrequirementsorpreferredproductcategories?We’dbehappytoprovidetailoredsolutions.
Thankyouforyourtime,andwelookforwardtoyourreply.
Bestregards,
AliceLee
SalesManager
ABCTradingCo.,Ltd.
Email:alice@abc.com|Phone:+86-XXX-XXXXXXX
小技巧:
- 避免使用"Ihopeyouaredoingwell"等重复表达,可替换为"Hopethisemailfindsyouwell"或"Itrustthismessagefindsyouingoodspirits"。
- 保持邮件整体结构清晰,段落简短(每段不超过3-4行)。
根据具体场景调整内容,保持专业且友好的语气即可!